Who processes your personal data?
Lichtwerk erkende cvso (hereinafter also “we”, “us”, “our”), based at Koolskampstraat 24, 8830 Hooglede-Gits, Belgium, is the administrator of this website and therefore responsible for the processing of any data that are collected via this website.
Lichtwerk attaches the utmost importance to your right to privacy. Most of the information published on or via the website is available without you having to submit any personal data.
In the event of questions about the manner in which we process your personal data, please contact the administrator of this website. For further details, please click “Contact” in the navigation bar. You are also welcome to contact the administrator if you have any comments or suggestions or if you wish to exercise your rights (see below).
What personal data do we collect and how?
Personal data are data that identify you or that make a link with you as a natural person.
In cases where Lichtwerk asks you for personal data, the data are processed in accordance with the provisions of the General Data Protection Regulation (GDPR) and with the provisions of the Federal and Flemish legislation on the protection of natural persons with regard to the processing of personal data. These cases include:
- any requests for information you submit (including the booking of an appointment)
- a service you wish to avail of (including receiving our newsletter)
When you contact us we collect your identification details (i.e. first name, surname, company name, business address, company number, email address, telephone number) and your message. When you subscribe to our newsletter we merely collect your e-mail address. In addition, Lichtwerk offers you the following guarantees:
- Your personal data are only collected and processed to provide you with the information you requested or to supply you with the service you applied for.
- The processing of your personal data is limited to the envisaged and aforementioned objectives only.
- We do not retain your personal data any longer than is necessary for the aforementioned objectives.
Do we share your personal data with third parties?
For certain specific services you applied for, we may call on third parties who will process your data. We pass on your data to these processors to enable them to provide you with the service in question. It is also possible that these third parties collect personal data or other information on our behalf and in our name. In that case, we remain in control of that information at all times.
Are your personal data transmitted to a data controller based outside of the European Union?
In principle, we do not transfer your data to countries outside of the European Economic Area (European Union, Iceland, Norway and Liechtenstein) or international organisations. Should we have to do so on an exceptional basis, we will take all possible measures to ensure that your data are protected as set forth under the European, Federal and Flemish legislation.
What rights do you have?
You are always free to ask us for access to your personal data, to ask us to restrict the processing of your personal data, to have any data that are incorrect rectified and to have your personal data erased. You are free to object to your personal data being processed, to lodge a complaint with the competent supervisory authority and to ask us to transfer your data to another data controller. These rights can be exercised in accordance with the provisions of the General Data Protection Regulation (GDPR).
Furthermore, you are free to unsubscribe from our newsletter at any time.
To exercise your rights, please contact the administrator of this website. For further details, please click “Contact” in the navigation bar.
How do we secure your personal data?
We take the appropriate technical and organisational measures to protect your data against loss and unauthorised use.
Confidentiality and secrecy of personal data and other information.
We are aware of the possible sensitive nature of the information persons and businesses disclose to us in confidence. In consequence, Lichtwerk ensures that any personal data and other information you share with us are treated with the utmost confidentiality and guarantees that they are kept secret. We impose strict confidentiality as a prerequisite on any persons and suppliers we work with and do not disclose any information to third parties other than those described above (sub “Do we share your personal data with third parties?”), whether orally or in writing, without your prior consent.
What are cookies?
Cookies are tiny data or text files that are installed on your computer or mobile device if you visit a website or use a (mobile) application. A cookie file contains a unique code that enables us to recognise your browser when you visit our website first and any time thereafter. While cookies can be installed by the server of the website or application you visit, they can also be installed by servers of third parties, whether they cooperate with this website or application or not.
In general, cookies facilitate the interaction between visitors and the website or application, make it more secure and faster and allow visitors to navigate between the various sections of a website or application. Cookies allow us to see how our website is used and how we can enhance it.
What type of cookies do we use?
Functional cookies are essential to allow our website to function properly.
Cookies for statistical purposes
To measure the quality and effectiveness of our website, we use Google Analytics, which allows us to see how our website is used and how we can enhance it.
The Google Analytics cookies are completely anonymised. We have concluded a data processing agreement with Google and do not share your data with Google on any account. The data collected are not used for advertising purposes, such as retargeting via social media, or the Google Display Network.
Below you will find a detailed list of all the types of cookies that are used on this website:
- Purpose: Functional, i.e. to store language settings.
- Validity: 1 year
- Purpose: Functional, i.e. to store cookie consent preferences.
- Validity: 14 days
- Purpose: Statistical, i.e. to filter out visits from bots.
- Validity: 1 minute
- Purpose: Statistical, i.e. count and track page visits.
- Validity: 1 day
- Purpose: Statistical
- Validity: 2 years
How to disable/delete cookies?
If you disable cookies, our website may not function as it should.
We are free to amend and update this statement at any moment in time. Amendments and updates are always announced via the website.
Last updated on 13/04/2020.